Course Information
This course covers the requirements for the role of General Clerk, Business Administration, Customer Service, Local Government Administration, Government Service Delivery. The qualification applies to people who want to join the workforce for the first time in entry level roles or for people returning to work after a significant break.
Knowledge and Skills developed
- How to use business resources
- Getting ready for work
- Work, health and safety requirements
- Using the internet to research
- Communication skills
- Time management
Units of Competency
(6 Units - 2 Core and 4 Electives)
Core
- BSBOPS101 Use business resources
- BSBPEF101 Plan and prepare for work readiness
Electives
- BSBCMM211 Apply communication skills
- BSBPEF202 Plan and apply time management
- BSBTEC203 Research using the internet
- PBSBWHS211 Contribute to the health and safety of self and others
Award issued:
Students who successfully complete both the theoretical and practical assessment components of this nationally recognised training will be awarded the qualification:
- BSB10120 - Certificate I in Workplace Skills
This course is delivered Fully Online and has some Practical Activities delivered online with your trainer by video chat:
- Completion of self paced online learning which can take up to a 6 months (time taken varies depending on student committment)
- Completion of a video based face to face practical assessment sessions (approx 1 hour) for each module.
- Course enrolment is for 6 months - You have a maximum of 6 months to complete both the online and the practical components of this course.
- All assessments are submitted via our online learning portal.
- All learning material for this unit is provided via our online learning portal.
- All equipment is provided for the practical assessments.
- For further information regarding the terms and conditions of your enrolment please click here to read the student handbook
Prerequisites: None
Learner Requirements
You will require access to a computer or laptop and an internet connection to complete this course.
You must also be able to use a web browser(such as Google Chrome or Microsoft Edge) and have your own valid email address. Shared emails addresses are not permitted, if you do not have your own email we suggest you create a Gmail address here
Access to:
- A digital camera or phone with camera facilities
- A webcam or phone with video/audio facilities
A learner undertaking this course will require a specific skill level in Language, Literacy, Numeracy and Digital Literacy.
This course has been assessed as requiring the following Australian Core Skills Framework levels:
- Learning - Level 2
- Reading - Level 2
- Writing - Level 2
- Oral Communication - Level 2
- Numeracy - Level 2
For further information regarding these levels click here or to arrange a test to verify if you have the appropriate skills to complete the course please contact our LLN officer via our contact page or via telephone on 1300 856 684.
This course has been assessed as requiring the following Digital Literacy Skills Framework level:
- Digital - Level 1
To take a quick test to find out if you have the digital literacy skils to do this course before enrolling click here
Why 1SDO?
We at 1SDO provide you with quality training and assessment.
We pride ourselves on delivering ASQA accredited training courses in a friendly and accessible learning environment. We understand that not all learners are the same, and we are motivated to guide each of our learners to meet the standards required in each of their courses.
Our trainers are fully qualified, approachable, have a diverse range of industry experience, and are passionate about adult education. Our training and assessment is designed to help you feel confident using the skills you have learned.
We are very happy to welcome you to 1SDO Training.